Effective as of September 6th 2020

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At Lila&Co Ltd, we are committed to protecting and respecting your privacy.

This Privacy Policy explains when and why we collect personal information about our customers and how we use it, the conditions under which we may disclose it to others and how we keep it secure.

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We may change this policy from time to time, so please check this page occasionally to ensure that you are happy with any changes. By using our website, you are agreeing to be bound by this policy.

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Any questions regarding this policy and our privacy practices should be sent by email to info@lilaco.shop

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How we collect information about you

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We collect information about you when you register for an account on our website or place an order for products or services. We also collect information when you voluntarily complete customer surveys or provide feedback.

We may collect additional information from third-party sources such as credit reference agencies.

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What information do we collect?

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The personal information we collect might include your name, address, email address, IP address, and information about your use of our website.

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How we use your information

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We use your information to process your orders, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use the information you provide to us to personalize your shopping experience, to communicate with you about your account and orders, and for other internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications.

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We may also use your information to send you marketing communications, but only if you have given us your consent to do so.

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How we protect your information

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We take the security of your personal information seriously. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

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We do not store any payment card information personally, all payment information is completed via Wix.

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Disclosing your information

We will not share your information with any third parties for their own marketing purposes without your explicit consent. We may, however, share your information with third party service providers who perform services on our behalf, such as processing orders or providing customer support.
 

Your rights
 

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information provided below.

We take reasonable steps to verify your identity before granting access or making any corrections to your personal information.
 

Contacting us
 

If you have any questions about this Privacy Policy, or the practices of this website, please contact us at info@lilaco.shop

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Thank you for choosing Lila&Co Ltd.